Shipping & delivery

We ship with DHL, UPS and FedEx because they're the most reliable couriers on these routes. Typical transit, once dispatched, is 6–12 days to Europe and the US and 8–15 days to Latin America. Other destinations are usually 8–18 days.

You get a tracking number about two days after you pay, sent directly to you on WhatsApp, and you can follow it the whole way on the courier's site.

• The price we quote is all-in — it already includes shipping
• Three pairs of shoes ship free to most regions
• Bundles across categories are discounted
• There's never a separate second shipping fee

Customs rules vary by country and are the buyer's responsibility. Most personal-quantity orders arrive without issue, but if you're ordering in volume, check your own country's limits first. We ship discreetly and use the couriers with the best track record on these routes.

If a parcel is delayed beyond the usual window or arrives damaged, message us with details. Because we ship directly, we handle it ourselves rather than pointing you to a third-party agent.